Open As Usual! The government are encouraging online retailers to trade and therefore we will continue offering online orders. Find out more

Coronavirus (COVID-19) FAQ's

Q: Are you still operating/Can I still order from you?

Yes we are still accepting online and telephone orders and will be able to get your orders to you as usual.

It is vital to us that we have all procedures in place to support the health and wellbeing of our employees, you our valued customers, across the entire journey of your order. We are following all official guidelines from the UK Government, World Health Organisation and Public Health England to avoid the spread of COVID-19, including:

- Compulsory minimum 2 metre distances between staff at all times
- Providing hand sanitiser and ensuring frequent and proper hand washing
- Cleaning high contact points more frequently

Q: Is it safe to receive parcels?

According to the World Health Organization (WHO), the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 (Coronavirus) from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.

All our staff and delivery couriers are fully informed of the precautionary safety measures in place to avoid the spread of COVID-19.

Q: If I am in isolation how will they deliver my parcel?

All delivery couriers have been advised to reduce contact with customers. Orders can be requested for safe place delivery (where available).

If you’re worried about receiving a delivery or have any questions regarding the measures or procedures we have put in place please ask us on 01730 813169 or email info@middletonpress.co.uk

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Latest News

The government are encouraging online retailers to continue to trade and therefore we will continue offering online orders. We are also still…
09 April 2020

We recognise the increased uncertainty that Coronavirus (COVID-19) may be causing and would like to offer our reassurances that the health and wellbeing…
28 March 2020

help/coronavirus-faqs.html
28 March 2020

26-03-2020    
26 March 2020

We would also like to ensure our customers…
19 March 2020

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